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Lifetime Limited Warranty
Simonton Windows® (hereinafter, "Simonton"), manufacturer of Prism™ by Simonton, warrants to the original resident purchaser, that any Prism™ by Simonton window is free of manufacturing and/or material defects. This Warranty applies for the lifetime of the window under normal use and service, subject to the conditions and limitations herein listed, and as long as the original resident purchaser resides in the home in which the windows were installed. If windows are installed in multi-family, commercial or rental properties refer to the "Commercial Applications" section of this Warranty .
This Warranty covers only those manufacturing and material defects, as specified herein and does not include defects or damages attributable to faulty or improper installation; normal weathering; defects caused by accident, fire, flood, acts of God, vandalism, riot or civil disorder; misuse; abuse by harmful fumes, vapors, solvents, chemicals, or chemical pollutants in the atmosphere; mildew; building settlement or structural failures of walls or foundations; stresses resulting from localized heat which causes excessive temperature differentials over the glass surface edges or occurrences beyond Simonton’s control.
The vinyl components of Prism™ by Simonton windows are warranted against peeling, flaking, chipping, blistering and corrosion for the life of the window. If such defects occur, Simonton will provide replacement parts at no charge.
The Prism™ by Simonton hardware (locking mechanisms, fasteners, rollers, balances) is warranted against peeling, flaking, rusting, blistering and corrosion for the life of the window. If such defects occur, Simonton will provide replacement parts at no charge.
Screens -- Lifetime
The Prism™ by Simonton aluminum screen frame is warranted against peeling, flaking, blistering, and corrosion for the life of the window. The fiberglass screen mesh is warranted against insect damage, punctures and tears for the life of the window. If such defects occur, Simonton will provide replacement parts at no charge.
The installed and sealed Prism™ by Simonton insulating glass unit is warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the dead-air space of the sealed unit. If such defects occur, Simonton will provide a replacement insulating glass unit at no charge for a period of twenty (20) years. If the glass should fail after the twenty (20) year period then Simonton will cover a fixed percentage of the company’s selling price for the insulating glass unit based on the schedule listed below:
|Prism™ by Simonton Window Lines||100%||75%||50%||3-year Glass Breakage Warranty*|
|Platinum Windows: Purchased with double-strength glass||0-20 Yrs.||21-50 Yrs.||51 Yrs.- Lifetime||Standard|
|Platinum Windows: Purchased with single-strength glass||0-20 Yrs.||21-30 Yrs.||31-50 Yrs.||Not Available|
Purchased with single- or double- strength glass
|0-20 Yrs.||21-30 Yrs.||31-50 Yrs.||Not Available|
* Casement windows will come standard with the Glass Breakage Warranty regardless of the glass strength purchased and will receive the same proration schedule as Prism™ by Simonton Platinum windows purchased with double-strength glass.
Insulating glass units containing capillary tubes (recommended for use in insulating glass units traveling through or being installed in areas with elevations 7,000 feet or more above sea level) is warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the air space. If such defects occur, Simonton will provide a replacement insulating glass unit at no charge for a period of twenty (20) years. If the glass should fail after the designated time period for full replacement, then Simonton will charge the full selling price for the insulating glass unit.
Condensation on windows, which may occur as the natural result of humidity within the house or building and interior/exterior temperature differentials, does not indicate a defect in the window and is not included in this Warranty. Additional information concerning condensation is available upon request.
Glass Breakage Warranty
The Glass Breakage Warranty is standard on Prism™ by Simonton Platinum windows purchased with double-strength glass. The Glass Breakage Warranty covers breakage, due to any cause, of the installed, insulating glass unit for a period of three (3) years. The Glass Breakage Warranty does not cover tempered, laminated, shadow bevel-cut or other specialty glass.
Glass Breakage Warranty
Transferable Warranty The Prism™ by Simonton Lifetime Limited Warranty is transferable by the original property owner to one subsequent owner provided Simonton receives notice of transfer of title of the registered property within thirty (30) days after the date of transfer of ownership, and provided such notice is accompanied by a copy of this Warranty and a certified check in the amount of $50.00.
Any claims for defect under this Warranty should be submitted in writing promptly after discovery to the contractor who installed the window. The claim must refer to the window order number (located in the head of each window or on the accompanying window warranty label) and specify the defect claimed. Allow a reasonable time for inspection.
This Warranty is limited to Simonton, at its option, repairing and/or replacing defective parts (color matching not guaranteed) free of charge to the warranty holder. If, after inspection, it is determined that the claim is valid in accordance with the provisions of this Warranty, Simonton agrees, at its option, to repair or replace any defective part or component as warranted above when said defective part or component is returned to Simonton. Purchaser/property owner shall pay return transportation charges.
Labor costs are not included under this Warranty and neither Simonton nor its distributors will be responsible for any costs incurred in the removal, replacement, installation, or reinstallation of the window or any part thereof, furnished by Simonton under this Warranty.
The original Warranty period shall not be extended by any such repair or replacement, but any remaining Warranty time period shall continue in effect and be applicable under the terms and conditions of this Warranty to the repaired part or component of the window.
Simonton reserves the right to discontinue or change any window it manufactures. If the part or component of the window originally installed is not available and Simonton determines to make replacement, Simonton shall have the right to substitute such part or component designated by Simonton to be of equal quality and price.
If Prism™ by Simonton windows are installed in a building operated as a multi-family dwelling or used for commercial purposes or rental properties such as schools, churches, apartment complexes, government owned structures, office buildings, etc., then this Warranty will be limited to ten (10) years on all materials and will not be transferable.
Other Warranty Considerations
On some installations, caulking is used to seal the frames or trim package against water or air penetration. Caulking is not considered a part of the window, and therefore, is not covered under this Warranty. Caulking is normally considered a maintenance responsibility of the homeowner.
This Warranty is valid only if windows manufactured by Simonton are used, but shall be void if window accessory products not manufactured by Simonton are installed which cause defects to occur in the window.
The warranty statements contained in this certificate set forth the only express warranties extended by Simonton Windows® for windows, and the provisions hereof shall constitute the purchasers’ exclusive remedy for breach of this Warranty given under this certificate. Simonton shall not be liable to property owner for incidental or consequential damages for breach of any written or implied warranty on the windows.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitations of incidental or consequential damages, so that the above limitation or exclusion may not apply.
This Limited Warranty gives specific legal rights. There may be other rights which may vary from state to state.
Rosemar Office Park
5300 Briscoe Road
P.O. Box 1646
Parkersburg, WV 26102-1646
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